Legal · Document 03 of 03

Cancellation
Policy.

How to cancel a DineStack subscription and our no-refund policy.

Last Updated
October 7, 2026
Effective
October 7, 2026
Sections
4
Reading
—
Billing timeline
  1. 1Billing period startsPaid in advance
  2. 2You cancelAny day in the period
  3. 3Access continuesUntil the period ends
  4. Period endsNo renewal charge
01

Cancel anytime

Your plan won't renew, and you keep full access until the period you've paid for ends.

02

No Refunds

All payments are final. We do not provide refunds for unused time.

Key points are a summary for convenience. The full text below is what applies.

§ 01

Overview

This Cancellation Policy explains how you can cancel a DineStack subscription. It applies to subscription and licence fees paid to DineStack for the DineStack restaurant-management and POS software, and forms part of our Terms of Service.

Your Plan, its price and its billing cycle are those shown on our pricing page or in the checkout, order form or quote you accepted.

§ 02

Subscription Cancellation

You can cancel your subscription at any time by:

  • using the cancellation option in your DineStack account billing settings, where available; or
  • emailing official.dinestack@gmail.com from your registered account email, with your restaurant name and the outlet(s) you want to cancel.
  1. 01

    You cancel

    From billing settings, or by emailing support from your account email.

  2. 02

    We confirm

    You receive an email confirming the cancellation.

  3. 03

    Access continues

    Everything keeps working until the paid period ends.

  4. 04

    No renewal

    The subscription ends and you are not charged again.

§ 03

No Refunds

All payments are non-refundable. We do not provide refunds or credits for any partial subscription periods, unused Service, or if you change your mind.

When you cancel your subscription, the cancellation takes effect at the end of your current paid billing period. You will retain full access to DineStack until that period expires, after which you will not be charged again.

§ 04

Contact & Support

For cancellations or billing questions, contact our support team:

  • Company: DineStack
  • Support & Grievances: official.dinestack@gmail.com

Still have questions?

Talk to a person, not a policy.

Write to our team and we'll explain anything in this document in plain language.

Contact Supportofficial.dinestack@gmail.com
Grievancesofficial.dinestack@gmail.com
01Terms of ServiceThe agreement for using DineStack.
02Privacy PolicyWhat data we handle and why.
03Cancellation PolicyYou are reading this