§ 01
Overview
This Cancellation Policy explains how you can cancel a DineStack subscription. It applies to subscription and licence fees paid to DineStack for the DineStack restaurant-management and POS software, and forms part of our Terms of Service.
Your Plan, its price and its billing cycle are those shown on our pricing page or in the checkout, order form or quote you accepted.
§ 02
Subscription Cancellation
You can cancel your subscription at any time by:
- using the cancellation option in your DineStack account billing settings, where available; or
- emailing official.dinestack@gmail.com from your registered account email, with your restaurant name and the outlet(s) you want to cancel.
- 01
You cancel
From billing settings, or by emailing support from your account email.
- 02
We confirm
You receive an email confirming the cancellation.
- 03
Access continues
Everything keeps working until the paid period ends.
- 04
No renewal
The subscription ends and you are not charged again.
§ 03
No Refunds
All payments are non-refundable. We do not provide refunds or credits for any partial subscription periods, unused Service, or if you change your mind.
When you cancel your subscription, the cancellation takes effect at the end of your current paid billing period. You will retain full access to DineStack until that period expires, after which you will not be charged again.
§ 04
Contact & Support
For cancellations or billing questions, contact our support team:
- Company: DineStack
- Support & Grievances: official.dinestack@gmail.com